Privacy Policy

1. Information We Collect

We collect two main types of information when you interact with our website:

• Information You Provide to Us: When you fill out a form to request a "Free Quote" or site assessment, we collect the personal details you manually submit. This typically includes your name, phone number, location (pincode), and information regarding your property and average electricity bill.
• Automatically Collected Information: When you visit our website, we automatically collect certain technical information about your device and browsing activity. This includes your IP address, browser type, operating system, and the pages you view on our site.

2. How We Use Your Information

We strictly use the information we collect for the following purposes:

• To calculate estimated solar requirements and generate an accurate quote for your specific needs.
• To contact you (via phone or email) regarding your solar inquiry and to schedule site assessments.
• To analyze website traffic and user behavior to improve our web design and user experience.

3. Third-Party Services We Use

To operate our website securely and efficiently, we utilize trusted third-party infrastructure. We do not sell your personal data to advertisers.

• Google Firebase: We use Firebase to securely host our website and temporarily store the lead data you submit through our contact forms. Firebase operates with industry-standard encryption and security protocols.
• Google Analytics: We use the Google Analytics API to track aggregated, anonymous website traffic (such as how many people visit the site and which pages are most popular). This helps us understand our audience without identifying individual users.

4. Data Retention and 90-Day Deletion Policy

We practice strict data minimization. We only keep your personal information for as long as it is necessary to fulfill the purpose for which it was collected.

• 90-Day Limit: Any personal data submitted through our quote request forms is securely retained in our database for a maximum of 90 days from the date of submission.
• Automatic Deletion: After 90 days, your form data is permanently and irreversibly deleted from our active database. If you choose to become a contracted customer, your information will be moved to our secure internal billing and project management systems offline.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission of data over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means (such as secure Firebase databases and HTTPS protocols) to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights & Verification

Under applicable Indian laws, including the Digital Personal Data Protection (DPDP) Act, 2023, you have specific rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we currently hold about you.
• Right to Correction: You can request that we update or correct inaccurate information.
• Right to Erasure: You can request that we delete your submitted data before our standard 90-day deletion cycle.

How to Exercise These Rights (Verification Process):

Because our website does not use user accounts or logins, we must verify your identity before processing any data requests. To exercise these rights, you must contact us at greenindiapowerenergy@gmail.com using the exact same phone number or email address you provided when originally submitting the form. We will not release, alter, or delete data if the request comes from an unverified contact method.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at: